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have an 08 dodge ram 1500 with 140k miles on it, been changing oil on it every 5k miles since 115k. tried NAPA oil filter cause the store was on my way home. the only oil filter i've had on my truck that has leaked for 140k miles. lost 2.5 liters of oil in 2,800 miles,...
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#1130459
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Napa Auto Parts - Core deposits poor rule
Just got ripped off at Napa Auto Parts went to buy a battery for a power plant they took an $18 core deposit for a non-existent old battery. I explained to them and show them it was for a power plant for the home. They said it was policy don't blame the local place the...
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2.3
Product
#1126601
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I bought a NAPA battery because the reviews called them "Terrific". It turns out they are not. I got the pro-rated warranty on my 2 year 11 month old battery. It turns out I'm back to renting a battery again. Same as the Die Hard was for me in the past and why I quit...
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2.6
I liked
  • Service provided
I didn't like
  • Battery performance
#1125246
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Napa Auto Parts - Store not open on time

Napa Auto Parts
#1126475
2.7
Details
Today Sunday November 5th it is now 9:30am & store is not open. Store should open by 9am.There were 6 customers waiting tho 2 have left. 3 employees are waiting outside as well. They are stating the key holder is not here yet to open door. Though he/she should been here 30 mins before open. They are unable contact him/her or anyone else. This is location on Marbach Road in San Antonio Tx.
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Napa Auto Parts - Warrantied peice of junk

Napa Auto Parts
#1124987
2.5
Details
3rd starter in 3 years. Ya it's warrantied but having your starter fail 3 times in 3 years is a pain. They sell junk.
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Diversity of Products or Services
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Napa Auto Parts - Mal servicio

Napa Auto Parts
#1121297
Espere 2 horas y media por la inpeccion de mi vehiculo, para q me dijeran que no habia pasado. Me vieron sentada esperandi y no me decian nada hasta,q molesta les pedi mis llaves.
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Napa Auto Parts - Wrong freaking Park cost me more money box was marked wrong

Napa Auto Parts
#1100235
I'm trying to call you so I'm yeah I'm getting a little bit more pissed off
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Bought a part to take care of a problem I had with my struts, they sold me a defective part, refused to take it back. I research the part and it has many lawsuits pending on it currently. This company sells defective parts knowingly and don't think the consumer safety...
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1.0
#1123598
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I was looking to buy an hour meter for my generator, but I figured there's a NAPA store down the street from my house they might have for the same price. So I go in there so needless to say I didn't buy the one for $55.75 I bought the one for $7.78 Napa need to rethink...
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#1112931
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I bought a $56.00 waterproof tail light assembly for my trailer from NAPA in Bloomfield CT. Invoice 583868. Package says waterproof. I took the product home and sure enough it is not waterproof. Brought it back and showed the staff and store manager that the wires were...
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Anonymous
Mr. Dodge Caravan

Replaced wheel bearing was defective. Refunded replacement proved defective also. Asked for an upgrade napa refused. Brought another at carquest which worked properly.

1.3
Product
I didn't like
  • Customer service
  • Stupidity of staff
#1110484
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My mother-in law went to the Napa store in Mercersburg, PA to get her battery checked. The service person said he could not do that because he had no tools to work with. You work at an auto parts store and you don't have any tools. I have never heard of an auto parts...
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1.0
I didn't like
  • Customer srevice
#1106562
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I purchased a caliper for my 2003 1500 express Van driver side front. It had to be shipped to store a layer time.i picked it up and got home to find it was the wrong one. I called the 038atl store only to have Mathew S Massey be extremely rude and tell me there's...
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1.5
#1104489
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I bought two RV batteries the year ago at the end of the summer last year was told by the Napa dealer that I bought them from that they had a one-year 18-month replacement well one of the batteries went bad this this year so I took it into my Napa dealer they said they...
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2.1
#1096557
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Contact Napa Auto Parts

Mailing Address:
NAPA Auto Parts
2999 Cir 75 Pkwy
Atlanta, GA 30339-3050
Phone:
(770) 953-1700
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Since i called "Josh", going thru the process of finding the part by capturing a photo of it and sending it to the his own cell phone and matching the part i have in the car with what he got on the system, all of that went smoothly and i was very pleased finding my...
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5.0
#1096360
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