filters
state:
Show
city:
Show
product:
Show
Since i called "Josh", going thru the process of finding the part by capturing a photo of it and sending it to the his own cell phone and matching the part i have in the car with what he got on the system, all of that went smoothly and i was very pleased finding my...
Read more
5.0
#1096360
Reply to reviews
Called Friday 8/18/17 at 6:45 was put on hold after phone rang 10 times. Asked for pricing on 96 chev half ton rear brakes. Put on hold again. Again asked for pricing. Was told by Shane at Arlington store that he could not find pricing for rear brake rotors or rear...
Read more
Anonymous
marty

seems shane was right, no pads or rotors for the rear of this truck, they had drums and shoes

1.5
#1089467
Reply to reviews
Bought two RV batteries at one store paid $96 plus $21 core charge had one go bad a year and a week later took it to my NAPA store they would only warranty it 430 months so that 96 battery with the warranty was prorated and they store that I bought it from said that...
Read more
5.0
#1088558
Reply to reviews

Napa Auto Parts - Wrong freaking Park cost me more money box was marked wrong

Napa Auto Parts
#1100235
I'm trying to call you so I'm yeah I'm getting a little bit more pissed off
Comment
Show

Napa Auto Parts - Sept 1, 2017 in store

Napa Auto Parts
#1095640
3.3
Details
I was in the store in Alamogordo NM buying a carrier bearing for my truck. When one employee starts talking to another employee about how he had shoved a GUN in another guys face for tailgating him. The conversation was getting heated between the two because the employee that had the gun thought it had been the other employee that was tailgating him. I left the store and I'm not going back.
Comment
Show
Customer service
Price Affordability
Staff
Value for money

Napa Auto Parts - I live in Cobourg drove to Pickering Napa Auto to pick up

Napa Auto Parts
#1092684
I got here at 4.55 pm When i called they told me they closed at 5pm. I tried the door it was locked I saw someone at the counter he totally ignored me I knocked on the door he walked in the back , it was 4.55pm at that time, I am VERY PISSED AS I DROVE ALL THE WAY FROM COBOURG.. this is to pick up 3 cans of spray paint I payed for on Tuesday Aug 22nd ,
Comment
Show

Napa Auto Parts - Sold wrong part refused credit

Napa Auto Parts
#1091139
Guilford, CT location, asked for headlight bulb for 2014 Audi A4 Quattro, sold me a single bulb with 2 prong plug for $20, looked online it was $7! Car needed bulb w 3 pin plug. Brought it back next day wouldn't give credit for wrong bulb and said correct bulb was $127! Laughed, smirked and was condescending Never use NAPA again EVER! Total asswipes work there!
Comment
Show
Bought a new water pump for my 05 Grand Marquis. It leaked. Took it back and owners son gave me the snotty remark- what's wrong with it? It was obviously leaking. Got another that now is leaking. Got one from the dealer. Maybe it will last. Also bought upper control...
Read more
3.0
I liked
  • Location
I didn't like
  • Employee lacking manners
#1080494
Reply to reviews
I was using NAPA Legend batteries in all 4 of my cars, because of their warranty, and what use to be quality. In the past 2 years I have had 3 fail. All 3 of the failed batteries had both top post and side terminals. Each vehicle used the side terminals. Two of the...
Read more
Anonymous
ALex

I have 2 fails batteries in 1 year.

2.6
I liked
  • People at my local napa
I didn't like
  • Defective batteries
#1078306
Reply to reviews
My wife ordered a tool from a local napa went to get it wrong one so she went to one 100 miles away and ordered it at 10 am,they said it was at their warehouse and it would be there at 1:00 pm she waited around till 1 and nothing on the truck they did'nt know anything...
Read more
#1077521
Reply to reviews
I guess Napa is not the parts store to go to anymore. I purchased a made in america set of plug wires back in 2007. They have a lifetime waranty. I stopped at a napa store on G st in Modesto CA after work on my way home. I originaly purchased them in my home town about...
Read more
Anonymous
Anonymous

Hilarious. 10 years later and you're still haggling over plug wires ?It's a miracle they haven't banned you from their stores.

#1074549
Reply to reviews
It is a daily thing with this crew, as a mechanic and I buy a lot of products from Marshall's and they are rude, belligerent, curse & swear in front of customers, and call customers racial names. I have told them multiple times to stop and they just laugh and continue...
Read more
#1073215
Reply to reviews
I called this morning sround 8:00 am to ask if they had a crankshaft sensor fir a Ford Edge 2007. The person that answered the phobe told me that they did not gave it in the store but it was in the watehouse and will be there in 2 hours. I told him to order the part...
Read more
#1070510
Reply to reviews
Purchased 2 calipers, paid with a check, waited my 14 days to return cores. When I did salesperson said they didn't have enough money in the till to reimburse me the $61.00 owed to me. If a store does not have enough cash transactions in a day, then why are they still...
Read more
1.6
#1066355
Reply to reviews