Napa Auto Parts - Ripped off
They sold me the wrong part costing me 300 in extra mechanics fee and they won't exchange it because I don't have the box it came in. And now another 100 in New part. Total 400 dollars. Never shop napa
I just paid 3 1/2 bucks for a roll of electrical tape that is literally twice the diameter of a quarter. The tape has a hole of course that is half of that. One can go buy a case of 10 rolls for 10 dollars online all day. Makes me not want to go back even for the big...Read more
I'm a professional Automotive technician of 20 years who uses NAPA Parts every single day. I used Napa for 12 years in Arizona and had two problems. Now that I am in Colorado , those two problems seem to be daily. I have never installed so many out of the box failures...Read more
Napa Auto Parts - Customer service issue
Please have a corporate owner/manager call me. 804 543 3029 John Fairservice
Napa Auto Parts - Poor service
I went to the store to return the product. Was told I had a lifetime warranty. I was refused the new parts.
Reserved a part online for pick up as website indicated specific store had the part I needed in stock. Took off from work just to make it just before closing. I was helped by an assistant manager who never greeted me nor was nice. I never got his name though. After...Read more
Napa Auto Parts - Poor customer service
Every one that works at the store in Bridgehampton NY act like they don't want to be there. No help whatsoever for the customers and an attitude that makes you want to get out and never come back.
The Sandy store located at 90th south and State Street. Went inside to speak to counter person/inside sales concerning brakes for my car. The person was a heavyset gentleman had no ambition to pursue the problems on my rear brakes he was very rude and didn’t even give...Read more
We purchased a NAPA 226" v belt for a Woods mower deck in April 2018. A tractor mechanic installed the belt with the proper tension. After three hours mowing in low height grass the belt broke. When we returned to the store in Selmer, Tn, the clerk informed us that the...Read more
Napa Auto Parts - *** service
Bought a battery which went bad within 4 months they refused to honor warranty because the receipt was faded. Ended up going too advance auto parts and bought a new battery. Will not be going back to that store.
Mountain Top, Pennsylvania
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