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On 12-26-17 I purchased purchased a reman rack and pinion, part number 36-1373, for my 2005 Honda Pilot. Last week it started to leak so I took it to the mechanic at Joes Auto Khair at 970-356-7200 to see if I could get it in to have him look at it. Joes Auto Khair is...
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#1247871
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I bought a Battery with a 84 month warranty and in less then 3 years the battery failed. The price of the battery was $128.94. I know that I could have bought a battery with a three year warranty and had better reliability than this. I bought a battery at a different...
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John S
John S

There are so MANY things that might cause a battery to fail "prematurely" ... and it could be just a faulty battery but in that case I would have expected it would have failed...

#1247692
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Napa Auto Parts - Dont trust the Online inventory,

Napaonline said my part was available, went to the store, wait 1 hour online, wait 20 minutes at cashier and then they said your part is not in stock. This is my second similar experience. NEVER again Napa
1.0
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#1243664
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I have always thought tgat Napa was a good auto parts store because i never shopped there. Welp NOW I KNOW TO NEVER SHOP THERE AGAIN FOR RELIABLE AUTO PARTS! i recently went back in October 2017 for brand new rotors and brake pads, mind you its only been 6 1/2 months...
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1.0
#1238919
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No matter what Napa I call in Illinois I get a rude greeting and the conversation always feels combative. Even if you go in person to a store. This last time was in Crystal Lake, IL. I have been there before and took their abuse because I needed a part (and yes, that...
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#1235247
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I have a nice redone 1966 gmc truck it had a bad flywheel when I got it put a new onw from napa and bought a brand new starter because everything else was new .when I left with the starter I left my old one there big mistake put first new starter in the bolts that hold...
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1.0
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#1230688
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I Bought a motorcycle battery 4/9/2018, from the Mesquite, NV NAPA store. I was told I could use my military discount. I put in my credit card and the counter guy rang it though without the discount. $53.99 + $4.45 tax = $58.44. No discount was applied. When I...
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2.2
I didn't like
  • Discount policy
#1230323
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I went to NAPA North Hill (0167) Canada to return a wiper blade and purchase more parts. Their employee refused to do a return as I did not have the first page of my invoice, which was never provided to me on purchase. I was only given page 2/2, plus my visa slip...
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#1229384
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Napa Auto Parts - Salem

The Worst customer service and they fix one thing and Broke other thing
1.0
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Turnaround Time
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#1226334
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Went to NAPA in St. Cloud, Fl. to buy AmsOil. Nobody offered to help. Girl behind the counter stated she was still hung over from the night before, co-worker stated she was too young to drink. This same co-worker rang me up without actually saying anything to me, all...
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#1225344
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