Napa Auto Parts - Defective water pumps
Bought a new water pump for my 05 Grand Marquis.It leaked.
Took it back and owners son gave me the snotty remark- what's wrong with it? It was obviously leaking. Got another that now is leaking. Got one from the dealer.
Maybe it will last. Also bought upper control arms for this car. A bushing in one of them came loose and was rattling. Had to replace it also.
Again. Do we see a pattern here?
It is bad enough to have to replace parts repeatedly but to get an attitude to go along with it.All this is from Persons Napa in Saint Cloud Florida.
Review about: Car Water Pump.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I liked: Location.
I didn't like: Employee lacking manners.