Napa Auto Parts - Fuel Pump Review from Concord, North Carolina
my husband had purchased a fuel pump at the Napa location in holiday Florida he installed it but the fuel pump did not work so we bought one at autozone the next day my husband asked me to return the fuel pump Napa did not want to return the fuel pump they said nothing was wrong with it the store manager at the Napa said he could send it back to have it tested but it wasn't guarantee that I would receive the item back that it could get lost and I would lose my money and the fuel pump then I call the manager back and he says I'm changing my story I didn't know I had to have a story to return the fuel pump I have my receipt and the fuel pump so he basically made me feel like a liar and I'm very uncomfortable to go back to that store and now I'm out $300 I went to another but not the location and they said since that Napa location was the independent Napa that I cannot return it at that store and have to go back to that store he told me he didn't want to be out $300 and that he couldn't resell it so he wasn't going to return it
Reason of review: Damaged or defective.
Location: Concord, North Carolina
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