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We purchased a NAPA 226" v belt for a Woods mower deck in April 2018. A tractor mechanic installed the belt with the proper tension. After three hours mowing in low height grass the belt broke. When we returned to the store in Selmer, Tn, the clerk informed us that the...
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#1282750
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Napa Auto Parts - *** service

Bought a battery which went bad within 4 months they refused to honor warranty because the receipt was faded. Ended up going too advance auto parts and bought a new battery. Will not be going back to that store.
1.3
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Advertised vs Delivered
Delivery Service
Ease of Use
Exchange, Refund and Cancellation Policy
Product or Service Quality
Usability
Mountain Top, Pennsylvania
#1276006
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Paul Weiss Auto Repair Plymouth Wisconsin , we have been doing business with Napa in Plymouth on Clover lane since 2007 . The service has been up and down over the past few years . We moved a few miles away and now they act like its a chore do deliver , we wait hours...
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3.7
I liked
  • Old napa years ago different team
I didn't like
  • Attitude on the phone
#1275369
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Napa Auto Parts - No money to refund
Went to napa in connellsville pa to return a part i had paid cash for only for them to tell me they didnt have my cash to give back and i would have to return or come back to get my refund..complete bs i paid cash but now have to waste my time and gas because a big...
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1.0
#1272815
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I had a roadside emergency. Bought a few extra tools and parts to insure I could get going again. Once I got home I wanted to return the several hundred worth of tools I never even touched and a belt. Everything else was great. Well I was informed that my local Napa...
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1.0
#1267266
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Napa Auto Parts - Idiot manager

im writing a formal complaint becuase my wife bought a very exspensive tractor battery on 4/15/2018. unlike all batteries this one did not come with a little round sticker and the guy telling me we bought it in 2016. i do not have the receipt but i think this guy is doing something fishy. my number 4095546418 ken is my name.
1.2
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#1265466
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Napa Auto Parts - Clerk

Napa Auto Parts - Clerk
Again the clerk sold me the incorrect adhesive and would not exchange or refund Clerk was very rude
1.0
Details
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Jacinto City, Texas
#1265429
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After talking with NAPA rep, I was told there were no PCM’s in n there system. Was told that they needed to send my off to have it reprogrammed. That took a month. Put it back on my truck and nothing. Took truck to local shop and he told me PCM wa shot. Couldn’t be...
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1.0
#1262733
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Napa Auto Parts - Not helpful

Guy acted like he didn’t want to be there and was very unhelpful.. asked a simple question and he could’ve cared less.. screw that place !!
1.0
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
#1252078
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Contact Napa Auto Parts

Mailing Address:
NAPA Auto Parts
2999 Cir 75 Pkwy
Atlanta, GA 30339-3050
Phone:
(770) 953-1700
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Im looking for oversized pistons for my truck my mechanic called one napa store and was quoted$170.00 For a set off 8 I called the same store a day later and was quoted $65 per piston $ 520.00 the price jumped too over double I called another napa store and was quoted...
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1.0
#1248211
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