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Napa Auto Parts - Working for cash

Shane at lucknow service centre in lucknow Ontario does quite a few cash jobs to avoid taxes and what not I will call cra to but I figured I'd let yous no to kinda gives a bad name for napa
1.0
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Diversity of Products or Services
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#1189289
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Bought a NAPA LEGEND car battery on dec,2016 ( 2 yr warranty) died on feb/9/2018 this battery was purchased on big island hawaii n now live maui hawaii, they will not refund any amount. even though it says NAPA LEGEND ON BATTERY- THEY DO NOT STAND BEHIND THERE...
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I didn't like
  • Warranty
#1186404
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Called and ordered a part for my car and when it got here it was not the part i needed. In the call the sales man never mentioned a return policy nor at the store was there a written policy on returned items. The sales man and store manger have ignored me and not make...
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1.4
I didn't like
  • Staff at this store
#1180768
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I replaced the ball joints on my 1997 ford pick up. I bought new oil and dustseals from them. I was going to replace brake pads as well. Every part i got from napa were wrong. When i tried to get parts person to pull out book so i could show them what i needed all i...
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#1180277
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Napa Auto Parts - Headlight bulb

I came to the store and told them i need a headlight bulb...they gave me what i need then i left.. unfortunately, the one they gave me was a high beam bulb. I have to go back and tell the man the one he gave was a wrong bulb. But because it was already open, i cannot return it...i ended paying for the other bulb..it cost me more money when the incident was not my fault.....
3.3
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
Website
#1177552
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I went into the store, they didn't have the part, ordered it from next township(15 minutes) away....I was ok with waiting hour & a half that the associate told me it was going to take for me to get it. I go in when "the part" was due in & to no avail the part wasn't...
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Anonymous
John Edger

Georgetown Ohio 25121 Napa store has a bunch of liars working behind the counter. They will tell you any thing to get you to buy something only to find out later that you have...

Anonymous
M. Atwell

Napa Stores will NEVER get anymore of my business. I was lied to twice in one day by two different employees at one store. No wonder Autozone parking lot is always full

1.0
#1169685
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NAPA auto parts has problems

NAPA auto parts has problems. I wanted to NAPA auto parts in Rancho Cordova. They gave me the wrong light to replace my turn signal. They also recommended the wrong wait a boil and I bought it and put it in my car. They suck.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1168415
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Napa Auto Parts - Bad Napa headlight bulbs

Installed new brighter headlight bulbs(bp9007nvv2-n), first the high beams went out after 1 week, then one of the bulbs blew up inside the housing ruining the reflectivity. Can’t get it shiny again. These were Napa quality parts?? Cost 40 bucks, what a rip. I’m returning what’s left of them tomorrow....Ken.
#1167904
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I would like to lodge a formal complaint against Edward Schmidt from your 22 Hillside Dr. Fox Lake IL 60020 branch. As a supplier of goods to his branch(which he initiated via order and made payment for) I followed up with a call to insure that the was satisfied with...
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1.0
Fox Lake, Illinois
I didn't like
  • Rude disrespectful behaviour
#1167681
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Contact Napa Auto Parts

Mailing Address:
NAPA Auto Parts
2999 Cir 75 Pkwy
Atlanta, GA 30339-3050
Phone:
(770) 953-1700
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I went in Napa here in Corinth Ms and purshased some fuses and first the guy tella me they dont carry the item and then i showed him i had previously purshased same item a month from this store. Then he gets the item from back and charges me for every fuse in the pack...
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4.0
#1166504
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