Napa Auto Parts - Working for cash
Shane at lucknow service centre in lucknow Ontario does quite a few cash jobs to avoid taxes and what not I will call cra to but I figured I'd let yous no to kinda gives a bad name for napa
Bought a NAPA LEGEND car battery on dec,2016 ( 2 yr warranty) died on feb/9/2018 this battery was purchased on big island hawaii n now live maui hawaii, they will not refund any amount. even though it says NAPA LEGEND ON BATTERY- THEY DO NOT STAND BEHIND THERE...Read more
I didn't like
Called and ordered a part for my car and when it got here it was not the part i needed. In the call the sales man never mentioned a return policy nor at the store was there a written policy on returned items. The sales man and store manger have ignored me and not make...Read more
I didn't like
- Staff at this store
I replaced the ball joints on my 1997 ford pick up. I bought new oil and dustseals from them. I was going to replace brake pads as well. Every part i got from napa were wrong. When i tried to get parts person to pull out book so i could show them what i needed all i...Read more
Napa Auto Parts - Headlight bulb
I came to the store and told them i need a headlight bulb...they gave me what i need then i left.. unfortunately, the one they gave me was a high beam bulb. I have to go back and tell the man the one he gave was a wrong bulb. But because it was already open, i cannot return it...i ended paying for the other bulb..it cost me more money when the incident was not my fault.....
I went into the store, they didn't have the part, ordered it from next township(15 minutes) away....I was ok with waiting hour & a half that the associate told me it was going to take for me to get it. I go in when "the part" was due in & to no avail the part wasn't...Read more
NAPA auto parts has problems
NAPA auto parts has problems. I wanted to NAPA auto parts in Rancho Cordova. They gave me the wrong light to replace my turn signal. They also recommended the wrong wait a boil and I bought it and put it in my car. They suck.
Napa Auto Parts - Bad Napa headlight bulbs
Installed new brighter headlight bulbs(bp9007nvv2-n), first the high beams went out after 1 week, then one of the bulbs blew up inside the housing ruining the reflectivity. Can’t get it shiny again. These were Napa quality parts?? Cost 40 bucks, what a rip. I’m returning what’s left of them tomorrow....Ken.
I would like to lodge a formal complaint against Edward Schmidt from your 22 Hillside Dr. Fox Lake IL 60020 branch. As a supplier of goods to his branch(which he initiated via order and made payment for) I followed up with a call to insure that the was satisfied with...Read more
Fox Lake, Illinois
I didn't like
- Rude disrespectful behaviour
I went in Napa here in Corinth Ms and purshased some fuses and first the guy tella me they dont carry the item and then i showed him i had previously purshased same item a month from this store. Then he gets the item from back and charges me for every fuse in the pack...Read more
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