Napa Auto Parts - Idiot manager
im writing a formal complaint becuase my wife bought a very exspensive tractor battery on 4/15/2018. unlike all batteries this one did not come with a little round sticker and the guy telling me we bought it in 2016. i do not have the receipt but i think this guy is doing something fishy. my number 4095546418 ken is my name.
Napa Auto Parts - Clerk
Again the clerk sold me the incorrect adhesive and would not exchange or refund Clerk was very rude
Jacinto City, Texas
Napa Auto Parts - Not helpful
Guy acted like he didn’t want to be there and was very unhelpful.. asked a simple question and he could’ve cared less.. screw that place !!
I have always thought tgat Napa was a good auto parts store because i never shopped there. Welp NOW I KNOW TO NEVER SHOP THERE AGAIN FOR RELIABLE AUTO PARTS! i recently went back in October 2017 for brand new rotors and brake pads, mind you its only been 6 1/2 months...Read more
I have a nice redone 1966 gmc truck it had a bad flywheel when I got it put a new onw from napa and bought a brand new starter because everything else was new .when I left with the starter I left my old one there big mistake put first new starter in the bolts that hold...Read more
In three different ocassions the same front desk employee has denied me service, I have gone there to ask for something and he always gives me any excuse without even checking the computer for stock, or checking the store shelves., always refuses to give me good...Read more
Napa Auto Parts - Store not open on time
Today Sunday November 5th it is now 9:30am & store is not open. Store should open by 9am.There were 6 customers waiting tho 2 have left. 3 employees are waiting outside as well. They are stating the key holder is not here yet to open door. Though he/she should been here 30 mins before open. They are unable contact him/her or anyone else. This is location on Marbach Road in San Antonio Tx.
I was using NAPA Legend batteries in all 4 of my cars, because of their warranty, and what use to be quality. In the past 2 years I have had 3 fail. All 3 of the failed batteries had both top post and side terminals. Each vehicle used the side terminals. Two of the...Read more
O.K. when I order parts from an auto parts store, and pay them my hard earned money for the parts I expect to get the parts in a timely manner. Well, it would seem that NAPA Auto Parts does not feel that once they had my money it was their responsibility to deliver on...Read more
Being an ex employee of Napa auto part on Aldine Bender in Houston, TX that was the worst job experience ever. The general manager os veru rude, and does not give credit to those who should receive it. There was thos guy who had been employed with the company for 6 or...Read more
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