Napa Auto Parts - Why do your parts suck now?
I'm a professional Automotive technician of 20 years who uses NAPA Parts every single day. I used Napa for 12 years in Arizona and had two problems.
Now that I am in Colorado , those two problems seem to be daily. I have never installed so many out of the box failures in my life.
What's the deal? I'm ready to stop using you for my personal and professional vehicle repairs and and will be recommending not to use NAPA parts anymore to all of my customers as I cannot guarantee any type of success rate with your product.
Location: 215 Main St, Windsor, CO 80550, USA
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12 more out of the box failures in one day today. Apparently I need to double my diagnostic time as I have to test every new part now too. My shop owner is ready to drop Napa entirely since they can't even get a plain old rubber hose right let alone all the broken parts they sell us.